Solar Call Center Leader

Are you passionate about leading others, closing deals, and making a real impact in a growing industry? Join Direct Solar, Las Vegas’s top-rated solar provider, as a Leader in our high-energy call center. This is your opportunity to lead a talented team while helping homeowners discover clean, affordable energy solutions.

In this role, you'll play a key part in shaping our outbound appointment-setting team. You will be responsible for scheduling appointments over the phone with potential clients for our sales team. You'll start by mastering the script and sales strategy. Once your sales ability is proven, you will then transition into a leadership role, coaching agents, providing mentorship, tracking performance, and driving results. We are looking for a versatile individual who can lead by example. We offer a strong base + commission, full training, and upside growth potential. Our top team leaders earn between $90,000–$120,000+ per year.

Work hours: Monday–Friday, 9 AM to 4 PM, on-site in Las Vegas.

• Supervise and motivate a team of outbound callers to book appointments with qualified solar prospects
• Lead from the front: hit performance metrics and model effective call techniques
• Coach and mentor reps in real-time to improve script adherence, objection handling, and conversion rates
• Monitor call outcomes and help implement best practices for higher efficiency
• Coordinate daily huddles, role-play sessions, and team development activities
• Track team KPIs and report performance data to department leadership
• Stay informed on solar trends, competing offers, and Direct Solar’s value proposition
• Foster a positive, fast-paced, goal-driven work environment

• At least 1 year of outbound phone sales or call center experience
• Proven ability to hit targets and drive team results
• Strong computer skills and familiarity with CRM systems
• Excellent communication and coaching abilities
• Reliable transportation to our Las Vegas office

Preferred:

• Previous experience in solar or energy sales
• Leadership, supervisory, or team training experience