Photographer

Job Title: Photographer

Seasonal Employment

Location: 2710 W Bell Rd, Phoenix, AZ 85053

Step into the excitement of Thirteenth Floor Entertainment Group, the nation’s leader in immersive, story-driven live events and haunted attractions. As part of our seasonal team, you’ll help create unforgettable experiences that thrill and delight guests across the country—from heart-pounding haunted houses to innovative special events. With a legacy of pushing the boundaries of themed entertainment and a culture fueled by creativity, collaboration, and fun, working here means joining a passionate community that brings world-class scares and smiles to life every night. If you’re ready to be part of the magic behind the screams, we want you on our team!

Job Summary

The Photographer is responsible for ensuring every guest receives a memorable photo experience before entering the first scene of the haunt. This role requires strong guest service skills, basic camera operation proficiency, and the ability to work efficiently in a fast-paced environment. Photographers are expected to communicate promptly with their Photograph Lead regarding any technical or guest-related issues.

Key Responsibilities

• Guest Photo Experience:
  • Greet each guest or group in a friendly and engaging manner as they approach the photo booth.
  • Ensure every guest has their photo taken before they enter the first scene of the haunt, maintaining an efficient flow to minimize wait times.
• Camera Operation:
  • Operate digital cameras and photo booth equipment with confidence, ensuring high-quality images.
  • Troubleshoot minor technical issues and make basic adjustments to camera settings as needed.
• Photo Booth Management:
  • Keep the photo booth area clean, organized, and presentable at all times.
  • Monitor guest flow and coordinate with other staff to avoid bottlenecks.
• Issue Reporting:
  • Immediately report any equipment malfunctions, guest concerns, or operational issues to the Photograph Lead for prompt resolution.
• Customer Service:
  • Provide clear instructions to guests regarding poses, props, or photo process.
  • Maintain a positive, professional attitude even during busy periods or when guests are impatient.

Requirements

• Must be at least 18 years old to apply and work in this role.
• Experience with digital cameras or photo booth equipment preferred
• Strong communication and customer service skills
• Ability to work efficiently in a fast-paced, team-oriented environment
• Attention to detail and commitment to delivering high-quality guest experiences
• Availability to work evenings, weekends, and holidays during the haunt season

Thirteenth Floor Entertainment Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status