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Destination Services Specialist

Hopesglobalgetaways
3 days ago
Full-time
On-site
Cranston, Rhode Island, United States
Marketing & Travel

About the Position

We are seeking motivated individuals who enjoy researching destinations, organizing details, and helping clients create well-planned vacation experiences. As a Destination Services Specialist, you will assist travelers with exploring getaway possibilities, selecting services that meet their needs, and coordinating important arrangements before departure.

This is a remote, beginner-friendly opportunity. Prior travel-industry experience is not required. Training, supplier resources, destination education, and continued team support are provided as you develop your knowledge and skills.

Your Responsibilities

  • Learn about each traveler's destination interests, vacation dates, priorities, and budget considerations
  • Research domestic and international destinations, accommodations, resorts, cruises, transportation, tours, and activities
  • Compare available experiences and identify choices that fit individual traveler requests
  • Share helpful information about accommodations, destinations, and available vacation services
  • Assist with coordinating selected lodging, transportation, excursions, and additional arrangements
  • Use approved supplier resources and reservation platforms to organize requested services
  • Prepare booking confirmations, itinerary details, schedules, and applicable travel information
  • Monitor upcoming deadlines and follow up on incomplete planning items
  • Communicate reservation updates and important information as departure approaches
  • Assist with routine changes, cancellations, and special requests
  • Participate in ongoing destination and supplier education

What We Provide

  • Fully remote opportunity within eligible regions
  • Flexible part-time and full-time scheduling
  • Structured onboarding and training for beginners
  • No previous travel-industry experience required
  • Ongoing team guidance and professional support
  • Supplier training and destination education
  • Opportunities to strengthen research, planning, and customer-service skills
  • Professional development and potential growth opportunities
  • Performance-based incentives and recognition
  • Qualifying travel discounts and industry-related benefits
  • Supportive virtual team environment

What We're Looking For

  • Strong written and verbal communication skills
  • Professional and customer-focused approach
  • Interest in researching destinations and vacation experiences
  • Excellent organization and attention to detail
  • Ability to manage multiple requests and deadlines effectively
  • Comfortable researching and comparing information online
  • Willingness to learn reservation platforms and digital tools
  • Adaptable and resourceful when plans or availability change
  • Strong follow-up and time-management abilities
  • Dependable and comfortable working independently
  • Basic computer proficiency and reliable internet access
  • Must be at least 18 years of age
  • Must be legally authorized to work and reside in the US, UK, Mexico, Australia, Spain, or another approved region