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Destination Services Consultant

Hopesglobalgetaways
4 days ago
Full-time
On-site
Minneapolis, Minnesota, United States
Marketing & Travel

Role Overview 

We're currently seeking motivated, organized individuals to join our growing team as Destination Services Consultants. In this client-focused role, you'll assist with coordinating travel-related services, supporting vacation planning activities, and helping travelers enjoy a smooth and enjoyable experience before, during, and after their journey.

If you enjoy working with people, researching options, and helping turn plans into reality, this flexible remote opportunity may be a great fit.

Responsibilities

  • Assist clients with destination planning and travel coordination needs
  • Research accommodations, activities, transportation options, and vacation experiences
  • Help organize travel arrangements using approved company tools and resources
  • Provide clients with important travel information, confirmations, and updates
  • Support itinerary adjustments, schedule changes, and special requests when needed
  • Ensure travel details and documentation are accurate and complete
  • Maintain organized records and client profiles within company systems
  • Communicate professionally through phone, email, and online platforms
  • Stay informed on destination information, supplier updates, and company procedures
  • Participate in training programs, team meetings, and ongoing development opportunities

What We Offer

  • 100% remote position
  • Flexible scheduling options
  • Full training and onboarding provided
  • Ongoing mentorship and professional guidance
  • Career growth and leadership development opportunities
  • Performance-based incentives and recognition programs
  • Access to travel industry discounts and perks
  • Supportive and collaborative team environment

Qualifications

  • Strong communication and customer service skills
  • Excellent organizational abilities and attention to detail
  • Ability to manage multiple tasks and deadlines effectively
  • Comfortable learning new technology and web-based systems
  • Self-motivated with the ability to work independently
  • Reliable internet connection and basic computer proficiency
  • Must be at least 18 years of age
  • Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, or Spain and other countries

Ideal Candidate

  • Enjoy helping others create memorable experiences
  • Have strong problem-solving and relationship-building skills
  • Thrive in a flexible, remote work environment
  • Communicate professionally and confidently
  • Adapt well to changing priorities and client requests
  • Have an interest in travel, tourism, hospitality, customer experience, or service-focused careers