Destination Ambassador

Shape the Next Generation of Vacations!
Welcome to Evermore Orlando Resort—the resort that’s redefining the Orlando vacation experience. Just steps away from Walt Disney World®, Evermore stretches across 1,100 acres and offers a one-of-a-kind blend of spacious, upscale vacation homes, flats, and villas alongside the luxurious Conrad hotel. Our Team Members are true trailblazers, reimagining the vacation experience for each guest. Here, guests create their own adventure, enjoying the best of both worlds: the space and comforts of vacation home rentals combined with the amenities and services of a world-class resort.

Evermore is Orlando’s ultimate game changer. In a city known for its theme parks and endless lines, Evermore is the paradise guests crave on their days between park visits. Imagine endless relaxation around Orlando’s first and only beach paradise, Evermore Bay. Our stunning 8-acre crystal-clear lagoon is framed by zero-entry swim zones, beach bars, private cabanas, cozy firepits, and 20-acres of white sand. From beachside bars to a vibrant food hall and rooftop dining with views of the fireworks, we’ve crafted unforgettable experiences. Guests can challenge themselves on 2 Jack Nicklaus championship golf courses, enjoy water sports including kayaks and paddleboards, a family water slide, rope swing, and activities that fill their days including pickleball, bocce ball, and volleyball.

If you’re excited to help guests reimagine the Orlando vacation, join us! Become part of an energetic team bringing Evermore Orlando Resort to life!

Key Responsibilities:

• Responsible for interdepartmental communication, project management, and attention to detail are required to deliver flawless, high-touch experiences.
• Serve as the primary point of contact for VIP guests and groups, overseeing all aspects of their experience and itinerary from initial planning to on-site execution.
• Conduct and support leisure and social focused site visits, including pop-up site visits for family reunions or when sales team members are unavailable due to scheduling conflicts.
• Plan, support, and execute group site visits, FAM trips, and customer events with precision and attention to guest experience.
• Refine communication channels between the sales team and resort operations, ensuring seamless execution of site visits and a cohesive guest experience across departments.
• Ensure all site visits showcase the resort’s full range of amenities, experiences, and unique selling points, leaving a lasting impression on potential guests and partners.
• Manage all administrative aspects related to site visits, FAMs, and event planning, ensuring thorough preparation and detailed follow-up.
• Foster a strong working relationship with key resort departments to align guest expectations with operational delivery.
• Shaping the long-term vision for the resort growth and attractiveness, considering market trends, visitor preferences, and cultural preservation.
• Partner with sales and marketing to create and execute marketing strategies, including digital campaigns, social media engagement, and public relations, to attract a diverse range of visitors.
• Supporting departmental revenue goals through established sales techniques, recommendations, and upsell opportunities.
• Participate in Sales Department meetings.
• Provide additional administrative assistance as directed.
• Able to work weekends, holidays overtime and rotating schedules based on business demands.
• Any other work is required to complete the primary purpose of the position.

Education, Skills, and Experience:

• 2+ years of experience in resort sales, guest experience, or event planning preferred.
• Strong administrative and organizational skills with proven experience managing sales systems.
• Excellent communication and interpersonal skills; ability to build relationships with VIP clientele and internal stakeholders.
• Detail-oriented with strong project management abilities.
• Proficiency in sales software (Delphi, Opera, or similar systems) Google Business and Microsoft Office Suite.
• Passion for luxury hospitality and a commitment to delivering exceptional experiences.

Physical Requirements:

• Able to safely lift, pull and push up to 25 pounds.
• Able to stand, walk, stoop, kneel, bend, and reach periodically.
• Visually look at a computer for extended periods
• Able to sit and use the computer for hours at a time.
• Subject to environmental conditions, work activities can occur inside and outside.

At Evermore, your role isn’t just a job—it’s a chance to be part of something groundbreaking, a revolution in travel, and we need passionate individuals to help us bring this vision to life! We’re building a whole new class of hospitality in Orlando, so we’re looking for Team Members who thrive in a dynamic, fast-paced environment, bring curiosity and dedication to deliver remarkable service, and have a sense of humor to enjoy the journey. As an Evermore Team Member, you’ll be part of an inclusive, collaborative workplace where we are dedicated to setting a new standard for professionalism and fostering a culture of TOGETHERNESS. We offer our Team Members competitive pay, along with a range of benefits including FREE Life Insurance, FREE Short-Term Disability, FREE Long-Term Disability. Additionally, we provide affordable health benefits, including Medical, Dental, and Vision coverage for your dependents. Furthermore, we offer a 401K with employer match, a robust paid time off policy, parental and grandparent leave, as well as family and pet bereavement leave. We also have unique policies in support of our team and significant relationships in their lives.

Are you ready to join the team that’s redefining how to vacation? Join us today!  We can’t wait to meet you!

EOE/M/F/D/V

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